At Azrin Fashion Gallery, we aim to provide a seamless and reliable delivery experience for our customers. Please review our shipping policy to understand how we handle order processing, shipping, and delivery.

1. Order Processing

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order is processed, you will receive a confirmation email or SMS with shipping details.

2. Shipping Methods and Charges

• We offer standard and express delivery services. Shipping options will be displayed at checkout based on your location.
• Standard Delivery: Typically takes 3-5 business days.
• Express Delivery: Available for select locations and typically takes 1-2 business days.
• Shipping charges, if applicable, will be calculated based on the delivery location and weight of the order and will be clearly displayed at checkout.

3. Delivery Areas

• We deliver to all major locations within Bangladesh.
• If your location is outside our standard delivery zones, additional shipping time or charges may apply. We will notify you in such cases.

4. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can use the tracking number to monitor the delivery status through our courier partner’s website or app.

5. Delivery Issues

• If you are unavailable to receive the package, the courier may attempt redelivery or contact you for further instructions.
• Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect addresses.

6. Damaged or Lost Packages

• If your order arrives damaged or is lost during transit, please contact us immediately at info@azrinfashiongallery.com or call 01317259209.
• Provide details, including your order number and any photos or evidence of damage, to help us resolve the issue promptly.

7. Delays in Delivery

• While we strive to meet delivery timelines, unforeseen circumstances such as weather, natural disasters, or courier service issues may cause delays.
• In such cases, we will keep you updated and work to resolve the situation as quickly as possible.

8. International Shipping

• Currently, we do not offer international shipping. We hope to expand our delivery services in the future to serve customers worldwide.

Contact Us

For any questions or concerns regarding shipping, please contact us:
📞 Phone: 01317259209
📧 Email: info@azrinfashiongallery.com

Thank you for choosing Azrin Fashion Gallery. We are committed to delivering your orders promptly and securely!